FAQ

All the answers to your questions are here!

Cristel applies Exceliss® to some of its non-stick products. What is it?

Cristel applies Exceliss® to some of its non-stick products. What is it?

Cristel selected Exceliss® for its non-stick and mechanical resistance properties. Exc...
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I scratched the Exceliss® non-stick coating on my Cristel frying pan. Does it present a health risk?

I scratched the Exceliss® non-stick coating on my Cristel frying pan. Does it present a health risk?

The Exceliss® non-stick coating on Cristel frying pans and sauté pans is formed of thr...
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My Exceliss® non-stick base sticks since I cleaned my Cristel frying pan in the dishwasher. What should I do?

My Exceliss® non-stick base sticks since I cleaned my Cristel frying pan in the dishwasher. What should I do?

Dishwasher detergents are often very aggressive. To prevent the Exceliss® non-stick coa...
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My non-stick frying pan is very dirty and it sticks, how should I clean it?

My non-stick frying pan is very dirty and it sticks, how should I clean it?

People often worry about damaging the non-stick coating on their cookware by cleaning ...
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How should I care for the non-stick coating on my Cristel cookware?

How should I care for the non-stick coating on my Cristel cookware?

Do not use metal utensils – use nylon utensils instead; Always cook on low or medium ...
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A non-stick or stainless steel interior?

A non-stick or stainless steel interior?

You don't have to choose – take both! the all-stainless steel Cristel frying or sauté...
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Will a lid from one collection fit the same size vessel in another collection

Will a lid from one collection fit the same size vessel in another collection

Yes as long as the diameter is the same. Refer to the Fit Guide to see what Lids fit sp...
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Can I use the handles from any collection on any detachable handle vessel?

Can I use the handles from any collection on any detachable handle vessel?

Yes including non-stick coated products, handles and lids. Note that you should keep ha...
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Despite my efforts, the my Cristel stainless steel products have lost their shine. What can I do?

Despite my efforts, the my Cristel stainless steel products have lost their shine. What can I do?

Cristel recommends the use white vinegar to care for and restore stainless steel produc...
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Can I put Cristel products in a dishwasher?

Can I put Cristel products in a dishwasher?

Yes including non-stick coated products, handles and lids. Note that you should keep h...
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What is 18/10 stainless steel?

What is 18/10 stainless steel?

Cristel frying pans and saucepans are made of the best quality 18/10 stainless steel. ...
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How can salt affect my stainless Cristel saucepans?

How can salt affect my stainless Cristel saucepans?

Table salt or sodium chloride contains very small amounts of chlorine. Undissolved sal...
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Why shouldn't I use bleach or chlorinated care products to clean my Cristel utensils?

Why shouldn't I use bleach or chlorinated care products to clean my Cristel utensils?

It can be poisonous if ingested Bleach is a poison when ingested and it is, therefore,...
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I'm allergic to nickel. Can I use 18/10 stainless steel saucepans?

I'm allergic to nickel. Can I use 18/10 stainless steel saucepans?

If you have a food allergy to nickel, the use of stainless steel kitchen utensils is no...
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What is the advantage of using 18/10 stainless steel for cookware?

What is the advantage of using 18/10 stainless steel for cookware?

The quality of the stainless steel selected by Cristel provides you with best material...
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